Last updated December 20, 2023
Privacy Policy - ProFishCare GmbH
1 Purpose of this Privacy Policy
This Privacy Policy explains the nature, scope and purpose of the collection and use of personal data by ProFishCare GmbH (hereinafter referred to as „we“, „our“ or „us“) on our website https://profishcare.com (hereinafter referred to as the „Website“). It describes how and why we collect, store, use and/or share („process“) your information when you use our services („Services“), such as when you visit our website at https://profishcare.com and / or interact with us in other ways, such as for sales, marketing or events.
Your rights under applicable data protection laws are also described in this Privacy Policy.
2 Responsibility for data processing
If you have any questions or concerns regarding this privacy policy, please contact us. The party responsible for data processing on this website and contact for data protection concerns is:
ProFishCare GmbH
Bösch 43
6331 Hünenberg (ZG)
Switzerland
Email: info@profishcare.com
3 Declaration on data collection
In Short: Some information — such as your IP address, browser and device characteristics — is collected automatically when you visit our Website.
3.1 Information automatically collected
Log files
Our Website is hosted by green.ch AG (www.green.ch). In order to optimize and maintain our Website, we log technical errors.
Log files are service-related, diagnostic, usage and performance information that our server automatically collects when you access our Website.The information collected is transmitted by your device’s browser to our host provider. This information does not reveal your specific identity (such as your name or contact information). Depending on how you interact with us, this log information may include…
- IP address
- operating system
- end device information
- browser type and version
- language preferences
- time of the server request
- files accessed
- the website from which the access was made (referrer URL)
- the status code (e.g. 404)
- the transmission protocol used (e.g. HTTP/2).
- settings and information about your activity on our Website such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take
Log data is collected and stored by our host provider in order to optimize processes and procedures, in particular in connection with the use of our website and the security and stability of the computer system.
Further information can be found in the privacy policy of green.ch AG at https://www.green.ch/en/legal-aspects/data-privacy
Location data
We may also collect location information about your device (based on your IP address). The amount of information we collect depends on the type and settings of the device you use to access our site. You can choose not to allow us to collect this information by either refusing access to the information or disabling the location setting on your device.
3.2 Collection of personal information
In Short: We collect personal information that you provide to us.
When you visit our Website, we may process personal information depending on how you interact with us. In doing so, we only collect personal information that you voluntarily provide to us and that is relevant to the conduct of our business, namely raising awareness of our research, our development goals and the services we offer. Personal information may include your name, telephone number, e-mail address, or job title.
Except with the consent of the individual or as required by law, we will collect and use personal information only for the purposes we specify and for other compatible purposes. Personal information will be collected by lawful and fair means and, where appropriate, with the knowledge or consent of the individual.
3.2.1 Cookies and other tracking technologies
In Short: We may use cookies and other tracking technologies to collect and store your information.
Cookies are small files that are stored on your end device and saved by your browser. Some of the cookies we use are automatically deleted when you leave our website. Other cookies remain stored on your device until you delete them or until they expire. These cookies make it possible to recognize your browser the next time you visit our website. You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.
We set a temporary cookie to determine whether your browser accepts cookies (CookieYes) when you visit our Website. This cookie does not contain any personal information and will be discarded when you close your browser.
We may use cookies and similar tracking technologies to access or store information for commercial purposes, to analyze all aspects of Website performance, and to monitor and improve the success of our online activities. You can disable cookies by using the banner when you load the site or by disabling cookies in your web browser. For specific information about how we use such technologies and how you can refuse certain cookies, please see our Cookie Policy.
3.2.2 Contact form
At the time this Privacy Policy was last updated, the Website did not have a contact form.
3.2.3 Newsletter
The Website did not offer a newsletter subscription at the time this Privacy Policy was last updated.
3.2.4 Registration, Account opening
At the time this Privacy Policy was last updated, the Website offered no form to register to open an account.
3.3 Collection of sensitive personal information
We do not collect or process any sensitive personal information.
3.4 Obtaining information from third parties
We do not receive any information from third parties.
4 Processing of your information
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. With your consent, we may also process your information for other purposes. We ensure to have a valid legal reason to process your information.
4.1 Legal bases for processing your information
In Short: we only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., a legal basis) to do so under applicable law, such as with your consent, to comply with the law, to provide services to you, to enter into or perform our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
4.1.1 If you are located in the EU or UK
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent: If you have given us permission (i.e. consent) to use your personal information for a particular purpose, we may process your information. You may withdraw your consent at any time.
- Legal Obligations: Your information may be processed by us to comply with our legal obligations, such as to cooperate with law enforcement body or regulatory authorities, to exercise or defend our legal rights, or to provide evidence in legal proceedings involving us.
- Vital Interests: We may process your information if we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving a potential threat to the safety of any person.
4.1.2 If you are located in Canada
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent).
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, but not limited to, the following:
- When collection is clearly in the interest of the individual and consent cannot be obtained in a timely manner
- For investigations and fraud detection and prevention
- For business transactions, provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary for the assessment, processing or settlement of an insurance claim
- Identifying injured, ill, or deceased persons and communicating with next of kin
- When there is reasonable basis to believe that an individual has been, is, or may be a victim of financial abuse
- If it is reasonable to expect that collection and use with consent would adversely affect the availability or accuracy of the information, and the collection is reasonable for purposes related to investigating a breach of an agreement or a violation of the laws of Canada or a province
- When disclosure is required to comply with a subpoena, warrant, court order, or court rules relating to the production of records
- When the information is generated by an individual in the course of his or her employment, business, or profession, and the collection is consistent with the purposes for which the information was generated
- If the collection is solely for journalistic, artistic, or literary purposes
- For information that is publicly available and is specified by the regulations
5 Disclosure of data to third parties
In Short:We may disclose information to third parties in the specific situations described below.
Relevant contacts in any form, such as phone calls or meeting reports, are stored on our local server and used to efficiently manage customer relationships. We do not share personal information with third parties unless it is necessary to conduct our business:
- In case of Business Transfers: in connection with or during negotiations for a merger, sale of assets, financing or acquisition of all or part of our business by another company.
- With Business Partners: we may share your information with our business partners to provide you with certain products, services or promotions.
In any other case where we would need to share your personal information, we will contact you first to ask for your permission. In the event of a data loss or data breach, we will report it to the local authorities (EDÖB) within 72 hours.
6 Duration of data retention
In Short: We will keep your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless otherwise required by law.
We only store your personal data as long as they are relevant for active business operations and/or as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
If we no longer have a legitimate business need to process your personal information, we will either delete or anonymize that information or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until it can be deleted.
Upon your request, we will make all of your personal information readily available, delete or transfer it.
7 Embedded content from other websites
Articles on this site may contain embedded content (e.g., videos, images, articles, etc.). This embedded content from other websites behaves exactly as if the visitor had visited the other website. These websites may collect information about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content.
8 External Services
We do not use any third-party services on our website.
9 Your Rights
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
9.1 Review, change, or erase your data
In the EEA, the United Kingdom, Switzerland and Canada, you have the right to…
(i) access and obtain a copy of your personal information;
(ii) request rectification or deletion;
(iii) restrict the processing of your personal information;
(iv) request data portability, where applicable; and
(v) not to be subject to automated decision making;
(vi) in certain circumstances, you may also have the right to object to the processing of your personal data. You may make such a request by contacting us at: info@profishcare.com. We will review and respond to any request in accordance with applicable privacy laws.
If you believe that we are processing your personal data unlawfully, you have the right to complain:
- EEA: Member State data protection authority
- United Kingdom: UK data protection authority
- Switzerland: Federal Data Protection and Information Commissioner
9.2 Withdrawing your consent
You have the right to withdraw your consent at any time if we are relying on your consent to process your personal information, which may be express and/or implied depending on applicable law. For withdrawal of your consent, please contact us at info@profishcare.com.
Please note, however, that this does not affect the lawfulness of the processing prior to its withdrawal, nor, where permitted by applicable law, does it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
9.3 Cookies and similar technologies
You can set your browser to notify you before a cookie is set and to allow you to decide whether to accept cookies in certain instances or generally, or to block cookies altogether. If you choose to remove or reject cookies, this could affect certain features of our Website.
9.4 Contact regarding your rights
If you have questions or comments about your privacy rights, you may email us at info@profishcare.com
10 Up-to-dateness and amendment of this privacy policy
In Short: We update this Privacy Policy as necessary to stay compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated „Revised“ date, and the updated version will be effective upon posting.
If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed about how we are protecting your information.